how we can benefit you / client care
Your satisfaction is our selling point.
The staff at Noyce Livett are vigilant in their approach to the care extended to our clients, and understand that insurance matters can often be fraught with misunderstanding and anxiety, especially in times of adverse conditions within a business.
In order for you to obtain the most appropriate and comprehensive cover for your company, it is necessary for us to listen before we act on your behalf.
We strive to handle your matter in a timely, professional manner, ensuring that you are kept well-informed of every step we take for you, whilst maintaining consistency across our departments for your peace of mind.
From the results of our Summer ’07 Client Satisfaction Survey, we were delighted to learn that 95.9% of our current clients consider our staff to be good to excellent.
As a measure of the importance we give to customer satisfaction, we would be very grateful to hear of your experiences with us, especially if you feel there is a particular member of staff who has surpassed your expectations. If you would like to share these with us, please click here.
Noyce Livett Ltd is authorised and regulated by the Financial Services Authority
